FAQ ON PURCHASE
1. Q: How can I purchase the Sauf Life Vest?
A: You can purchase it either by our official website, walk in our showroom or our authorized dealers stores near you.
2. Q: Where is your store located?
A: You can locate us here (Dealer locator)
3. Q: The item I want is not available to purchase. How do I know when it will be restock?
A: You can follow us at our Facebook or Instagram for any updates or you can join and be our member to get early notifications.
4. Q: What is your return policy?
A: Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed. It can take up within 14 calendar days for us to receive and process your return. (You can click here to get more detail in our return policy)
5. Q: Can I exchange my item?
A: Yes, of course. Simply head to the buying outlet, bring the original receipt and product in the original condition, then get the return. All within 7 days of purchase.
6. Q: How can I use my member point?
A: Please check your email regularly for our redeem points notification.